Privacy Policy

At NYCPatches.com, protecting your privacy is something we take seriously. We're committed to safeguarding the personal information you share with us and handling it with care. This Privacy Policy walks through how we gather, use, store, and protect your information whenever you visit our site or use our custom patch services. Our practices are built to comply with relevant U.S. privacy laws and align with commonly recognized international privacy standards.

When you interact with NYCPatches.com, we gather personal details that you choose to share with us, such as:

• Full name
• Email address
• Phone number
• Shipping and billing address (city, state, ZIP code)
• Order details and customization preferences

Browsing our website automatically generates certain data, including:

• IP address
• Browser type and version
• Which pages you visit and how long you spend on them
• Date and time of your visits
• Device type and operating system

This helps us spot trends, make the site easier to use, and keep things secure.

We put your personal information to work for these purposes:

• Processing and delivering your orders
• Keeping in touch with you about your order or questions
• Putting together custom quotes and design help
• Making our products, services, and website better
• Spotting and stopping fraud or unauthorized activity
• Sending promotional emails or updates (only if you've opted in)

We only gather and use information that genuinely serves a legitimate business need.

NYCPatches.com relies on cookies and comparable technologies to:

• Remember what you prefer
• Make the website work better
• Track site traffic and performance

You're welcome to turn off cookies through your browser settings, though doing so might mean parts of the site don't work as smoothly.

Your personal information sits on secure servers based in the United States. We put reasonable technical and organizational safeguards in place, including:

• Encrypting data
• Firewall and malware defenses
• Limiting who can access our systems and databases
• Running regular security checks

Only staff and trusted service partners who genuinely need it for business reasons can access your personal data.

We don't sell, rent, or trade your personal information to outside parties. The only times we share your data are with:

• Service providers helping us run our website, handle payments, or ship orders
• Legal or regulatory bodies when the law requires it

Every service provider we work with is required to keep your information confidential and use it only for what it was authorized for.

We might share your personal information if it's necessary to:

• Meet legal requirements
• Respond to lawful requests from public authorities
• Look into suspected fraud or security concerns
• Protect the rights, safety, or property of NYCPatches.com, our customers, or the public

Should NYCPatches.com go through a merger, acquisition, or asset sale, your personal information could be transferred as part of that deal. We'll let you know before your data falls under a different privacy policy.

We hold onto personal information only as long as it's needed for the purposes described here, or as long as legal, accounting, or reporting rules require. Usage data might stick around a bit longer to help us improve site performance and security.

You have the right to:

• Ask to see the personal data we have on you
• Ask us to fix information that's inaccurate or incomplete
• Withdraw your consent for us to process your data
• Ask us to delete your personal data (within legal limits)
• Object to certain kinds of data processing
• Request your data in a commonly used, portable format

To use any of these rights, just reach out to us through the contact details on our website.

We might revise this Privacy Policy from time to time. Whenever we do, we'll post the changes here along with an updated effective date.